Relocation Goes Gold

Relocation Services Recognized for Excellence at National Award Gala

The Center’s Relocation Services department was acknowledged for Gold Excellence in Service with an award from BGRS, a global alternative asset manager that often partners with Eli Lilly and Co. and The International Center.


The Center’s team helps local organizations and companies recruit talent from across the world to find homes for new Indiana residents. They also perform various “settling-in” procedures for clients such as applying for driver’s licenses or finding schools for children.


“I feel very privileged to work in such an excellent team, and [I am] proud of our team’s efforts to receive such a prestigious award,” Jayne Howarth, Relocation Services coordinator, said. “I believe the key to our success is our international perspective and ability to provide individualized service to all our clients.”


The International Center’s Relocation Services team—which consists of Director CaSondra Shim, Howarth and Assistant Sandra Pfister—traveled to Seattle Oct. 19-20 for the awards gala and were awarded gold in destination service after receiving survey scores of above 96% in excellence.


“I am proud to be part of such a great team who achieves great things together,” Pfister said.


Shim also emphasized that, while she feels honored herself to have received the award, the high performance of the Relocation Services department is a team effort and one she is happy to see recognized.